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Costumekingdom.com Website Review & Ratings + Costume Kingdom Coupons

Costume Kingdom: Products & Services

Costume Kingdom is an online costume store that sells a wide variety of costumes and accessories for Halloween and other seasonal celebrations.

At Costume Kingdom customers can find:

Costume Kingdom has a “sales’ shopping area on their site where costumes can save up to 90% off.

Costume Kingdom: Company Background

Costume Kingdom was started in March 2003. Costume Kingdom’s head office is located in Tarzana, California; however, their online store is hosted in Canada. The Costume Kingdom website has an estimated net worth of around $40,000 and it generates around $55 a day in ad revenues. Costume Kingdom is one of the largest costume stores online.

Costume Kingdom: Customer Feedback & Reviews

There are numerous customer reviews online for Costume Kingdom and the majority of them are negative. Customers complained that the quality of the costumes was poor, that shipping was extremely slow, and that Costume Kingdom had very poor customer service that was extremely difficult to reach. Customers also complained about receiving the wrong items and not being told items were on backorder until after they waited several days for their order to show up. Costume Kingdom did receive a couple of customer compliments about their excellent product selection and low prices.

Some customer reviews were:

‘Horrible! What a disappointment! The photo looked nothing like the actual stuff that we received. We ordered claws for a wolverine costume and it ended up being a plastic panel with claws painted on it. How idiotic!…”

“Don’t do business with them, they treat customers like crap….”

“DO NOT ORDER FROM THESE PEOPLE! we ordered a costume and only did so because the return policy said we could return it. item was not nearly the size that they claimed it was. called for two weeks straight and sent daily emails to find out how to return the product…”

“DO NOT ORDER FROM THIS TERRIBLE COMPANY!!
My order was 1. wrong when shipped. 2. not allowed to be returned (fine print is REALLY fine and HARD to read) 3. terribly packaged. 4. not in good shape (the rest of the order–stained, poorly made and stitched, etc)….”

“I ordered from Costume Kingdom 12 days ago online and they still haven’t shipped my order! It’s 5 days till Halloween and now I’m having to frantically find my son a costume….”

“I found this place to be highly rude and unprofessional. I shopped online for a few items, excited that they said they try to ship items within 24 hours. Two days later my stuff is still listed as “has not shipped” so I began to call and send emails inquiring what was wrong with my order. No one answered and NO ONE emailed me a response. I did this daily for a week. FINALLY, after a week, I received an email saying that my items were out of stock….”

“This place is terrible! They lose orders but do charge your card! They lie when you call and ask them for details on the order (they can’t find). Then they claim they don’t know why the order has not shipped, but assure that the item is being shipped immediately. Item arrived one week and five days later…”

Costume Kingdom: Business Credibility & Trustworthiness

Costume Kingdom is not accredited with the Better Business Bureau. However, they do have a BBB rating, which is a “F”.  Costume Kingdom has a “F” rating with the Better Business Bureau due to having 21 complaints filed against them, having 2 serious complaint filed against them, and failing to respond to 13 complaints. Costume Kingdom’s BBB rating is also due to the Better Business Bureau not having adequate background information on the business. Costume Kingdom received a 3 ½ star rating out of 5 from Top Consumer reviews.

Costume Kingdom: Website Popularity & Google Ranking

Costume Kingdom has a worldwide Alexa rating of around 58,000 and a Google page rank of 0 out of 10. The Costume Kingdom site gets around 18,000 page views daily; around 75% of their daily page views come from American customers, about 10% come from Russian customers, about 5% come from Canadian costumers and about 1.5% come from Indian customers. 

Costume Kingdom: Social Media Presence

Fans of Costume Kingdom can follow them on both Facebook and Twitter; they have over 900 likes on Facebook and almost 200 followers on Twitter. Costume Kingdom has an active blog that customers can follow and has a free email mailing list that customers can sign up for to keep up to date on all their great sales and new products. Members of the Costume Kingdom emailing list also have a chance to win a monthly prize of a $100 gift certificate to use at Costume Kingdom. 

Costume Kingdom: Website Security & Safety

The Costume Kingdom site is protected by McAfee Secure.  McAfee Secure does daily scans on the Costume Kingdom site to ensure it is safe from hackers, viruses and other malicious software. Google Safe Browsing lists the Costume Kingdom site as “not suspicious” and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Costume Kingdom: Pricing & Packages

Costume Kingdom has very similar prices to most of the other online costume stores. However, their prices are far cheaper than normal retail prices, and they are less expensive than most costume stores that have a physical location that customers can shop at in person.

Some of Costume Kingdom’s most popular items:

Adult Batman Gauntlets:

  • Costume Kingdom: $13.95
  • Normal retail price $18.00

Batgirl costume for women:

  • Costume Kingdom: $ 52.95
  • Normal retail price: $60.00

Snooki Wig - Jersey Shores:

  • Costume Kingdom: $14.95
  • Normal retail price $20.00
Costume Kingdom: Shipping Rates & Policies

Costume Kingdom ships throughout all of the United States and internationally. 

Shipping cost for American orders:

  • Standard shipping: Free on orders $50 and more. Orders below $50 cost $6.50 for first pound, plus $0.75 for each additional pound
  • Second day air shipping: $13.95 for first pound, plus $2 per each additional pound
  • Overnight shipping: $24.95 for first pound, plus $3 per each additional pound

Shipping costs for international orders

  • Standard shipping: starts at $12.95
  • Express shipping: $29.95 for first pound, plus $4 per each additional pound
Costume Kingdom: Payment Methods Accepted

Costume Kingdom accepts most major credit cards; they accept Visa, MasterCard, American Express and Discover. Costume Kingdom also accepts payments through Paypal and Google checkout. PayPal is an excellent way for people who do not have or want to use a credit card online to pay for their purchase, as it can be hooked directly to a bank account.

Costume Kingdom: Returns, Refunds & Exchange Policy

Costume Kingdom offers a 14 day return or exchange policy. However, they do not accept returns on merchandise that is purchased between October 15 to November 15, plus due to sanitary reasons, they do not accept returns on wigs, make up, beards, fake teeth, hosiery, undergarments and similar merchandise if its package has been opened. The cost of shipping is not refundable. 

Costume Kingdom: Product images & screenshots
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COSTUME KINGDOM COUPONS
Get 10% Off Costumes @ Costume Kingdom
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Get 20% Off Plus Free Shipping On Orders of $50 or More @ Costume Kingdom
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Get 10% Savings On Any Order @ Costume Kingdom
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Get $10 Off on Orders $75 or More @ Costume Kingdom
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